At Walk The Plank Treasures, our commitment is to consistently deliver quality products that meet or surpass your expectations. Our motto is to keep business straightforward. We accomplish this through excellent customer communication. While we adhere to an All Sales Final/No Refund policy, we recognize that unforeseen circumstances beyond the buyer's control may necessitate a case-by-case evaluation for a possible full or partial refund or exchange. We kindly request that you contact us within three days of receiving your order to report any issues with your items. Providing a photo of the original packaging and the items can be beneficial in addressing any damages incurred during shipping. We truly value your business, and your satisfaction remains our top priority.